Privacy Policy

Privacy Policy for Silver Oils

Last Updated: March 16, 2025

At Silver Oils, we value your privacy. This Privacy Policy explains how Silver Oils (“we,” “us,” or “our”), a business operated by Gary Skendzel (Gary Steel) from the M Lazy 5 Cattle Ranch in South Dakota, USA, collects, uses, and protects your personal information when you visit our website, silveroils.com (the “Site”), or purchase our products, including Silver Oils Skin Cream and Silver Spray (the “Products”). By using the Site or buying our Products, you agree to this Privacy Policy.

1. Information We Collect

We collect information to process your orders, improve your experience, and run our business. This includes:

• Personal Information You Provide:

  • Name, email address, phone number, billing address, and shipping address when you place an order or contact us.

  • Payment details (e.g., credit card number) processed securely through our payment gateway (we don’t store this directly).

• Automatically Collected Information:

  • IP address, browser type, device info, and pages visited via cookies and analytics tools to understand how you use the Site.

  • Order history and preferences to personalize your shopping experience.

• Optional Information:

  • Feedback, reviews, or messages you send us voluntarily.

2. How We Use Your Information

We use your information for the following purposes:

• Order Fulfillment: To process, ship (e.g., via UPS), and confirm your Product purchases.

• Customer Support: To respond to your questions, returns, or requests via email or phone.

• Site Improvement: To analyze Site usage and enhance its functionality or content.

• Marketing (Optional): To send you updates, promotions, or news about Silver Oils (e.g., via email), only if you opt in. You can unsubscribe anytime.

• Legal Compliance: To meet legal obligations, prevent fraud, or resolve disputes.

3. How We Share Your Information

We don’t sell your personal information. We only share it as needed to operate:

• Service Providers: With trusted third parties like payment processors (e.g., Authorize.Net, NMI), shipping companies (e.g., UPS), and hosting providers (e.g., Hostinger) to fulfill orders and maintain the Site. They’re bound to protect your data.

• Legal Requirements: If required by law, court order, or to protect our rights (e.g., fraud prevention).

• Business Transfers: If Silver Oils is sold or transferred, your information may be included, subject to this Policy.

4. Cookies and Tracking

• We use cookies (small data files) to remember your preferences, track Site usage, and improve performance.

• You can disable cookies in your browser settings, but some Site features (e.g., checkout) may not work properly.

5. Data Security

• We use reasonable measures (e.g., encryption, secure payment gateways) to protect your information from unauthorized access, loss, or misuse.

• However, no online system is 100% secure. You share information at your own risk.

6. Your Rights and Choices

• Access and Update: Contact us to review or update your personal information.

• Opt-Out: Unsubscribe from marketing emails via the link in any message or by contacting us.

• California Residents (if applicable): Under the California Consumer Privacy Act (CCPA), you may have rights to request, delete, or opt out of the sale of your data (we don’t sell it). Contact us to exercise these rights.

7. Third-Party Links

The Site may link to external sites (e.g., YouTube, payment providers). We’re not responsible for their privacy practices—review their policies separately.

8. Children’s Privacy

Our Site and Products are not intended for anyone under 18. We don’t knowingly collect data from minors. Contact us if you believe we’ve done so unintentionally.

9. International Users

The Site is operated from the USA. If you’re outside the US, your data will be transferred to and stored in the US, subject to US laws, which may differ from your country’s regulations.

10. Changes to This Policy

We may update this Privacy Policy by posting a new version on the Site. Changes take effect immediately. Your continued use of the Site or Products after updates means you accept the revised terms.

11. Contact Us

For questions or to exercise your rights, reach us at:

• Email: contact@silveroils.com

• Address: M Lazy 5 Ranch, Oelrichs, South Dakota, USA

Thank you for trusting Silver Oils—crafted with care from the Black Hills!